Returns & Exchanges
At Fix It Sticks, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn and unwashed apparel. If your items don't fit your lifestyle perfectly, we are here to help with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to print at home and attach to your package.
Pack and Ship
Place the items in their original packaging, ensuring all tags are attached, and drop the package off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing