Frequently Asked Questions

Everything you need to know about your Fix It Sticks order.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually arriving within 7-14 business days.

How do I initiate a return or exchange?

We accept returns and exchanges on unworn items with original tags within 30 days of delivery. Simply visit our online returns portal to print your prepaid shipping label.

Are your materials sustainably sourced?

Yes, Fix It Sticks is committed to ethical fashion. We use 100% organic cotton and recycled synthetic fibers to ensure our products are as kind to the planet as they are to your wardrobe.

How do I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Do you offer a size guide for your apparel?

Absolutely. Each product page features a detailed size chart with specific measurements to help you find the perfect fit. If you are between sizes, we generally recommend sizing up.